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Frequent
questions

What's included in the offer - featured bundle?

Featured bundle includes combined Internet and cable service where you may combine your selection of TV channels and desired Internet speed.

How many TV channels are included in Kujtesa platform?

Kujtesa Platform includes over 160 TV channels, 16 HD TV channels, 7 Kujtesa Sport channels and Eurosport and 4 Kujtesa Sport HD channels.

Which TV channels are included in Kujtesa platform?

Kujtesa platform includes national channels of Kosovo, Kosovo’s local channels, selected channels from Albania and Macedonia and selected international channels Sport channels.

What content is included in Kujtesa platform?

Kujtesa platform includes information channels, entertainment, music, movies channels, documentary channels, adult channels and sports channels.

Which TV channels are broadcasted via HD signal?

All Kosovo national and local channels available at HD signal. Also all KSport channels are broadcasted via HD signal.

Which sports channels are included in featured bundle?

Featured bundle includes 7 Kujtesa Sport channels and Eurosport and 4 Kujtesa Sport HD channels.

Which sport events are broadcasted in Kujtesa platform?

Kujtesa sports platform offers popular sporting events, including the Champions League and the Europa League, NBA, Bundesliga, MLS, MotoGP, etc.

Do I have to buy wireless equipment?

Upon signing 1-year contract, you shall be released from payment for equipment. You get a HD receiver and Wireless modem free of charge.

How can benefit from special offers?

To take advantage of special prices, sign 1-year contract. You may pay every month through direct debit from your bank account on the same day of contract signing each month. You may also make monthly payments using bank cards including TEB StarCard, BKT Prima or Raiffeisen Bank.

Another alternative to taking advantage of the offer is advance payment in cash for 1 year upon signing the contract.

Can I pay every month?

Yes. You may pay every month through direct debit from your bank account on the same day of contract signing each month. You may also make monthly payments using bank cards including TEB StarCard, BKT Prima or Raiffeisen Bank.

How much do I save if I sign 1-year contract?

If you sign 1-year contract through special bundle, you pay only Euro 13.50 per month instead of 18.00 Euro per month. You save a total of Euro 54 for 1 year.

How is the payment conducted through TEB Stardcard, BKT Prima or Raiffeisen Bank?

You may use any bank card, such as TEB Stardcard, BKT Prima or Raiffeisen Bank, for payment. Kujtesa has standing agreements with these banks. Pay every month interest free or banking charge. Kujtesa pays bank interest and other banking charge.

How does direct debit work?

You may pay for Kujtesa services every month through direct debit from your bank account on the same day of contract signing each month. You authorize the bank holding your personal account to conduct monthly payments through automatic bank transfer by signing the appropriate form in Kujtesa selling points when signing service contract with Kujtesa company. Kujtesa forwards the relevant documentation to the bank, including signed authorization, ID card and the personal account number.

Advantages of direct debit include better price, the chance to save 54 Euro a year, saving time and expense by not having to visit Kujtesa sale points each month and uninterrupted service for 12 months.

Can more than one TV set connect in Kujtesa platform?

Yes. More than one TV set can get connected in Kujtesa platform. Featured bundles include connections to one and two TV sets. To connect three or more TV sets, contact us.

Is VAT included in the service prices?

Yes, VAT of 18% is included in all service prices.

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